Medwyn Surgery

On Monday 10.4.17 we rang for an appt as our granddaughter (aged 7) was staying with us and was suffering from stomach pains. The receptionist was very helpful in funding us an appt to see the duty doctor we saw Dr Whitehead who checked ache over thoroughly and then took the time to contact E.S children's emergency unit to explain the situation and make them aware we were on our way and provided us with a letter for them. The team at the hospital were very good and the outcome was a viral infection rather than appendicitis as we had thought. Could you please pass our thanks on to the team at the surgery for all their help. Sylvia and Curis Hoye.

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Written by a patient

The issue is not the surgery itself or the doctor's (who are lovely), it's the receptionist's. I am a cancer patient and I have never been so patronised or so rudely spoken to by someone on behalf of a medical institution as at Medwyn. It isn't just one either, every single time I call which is often for quite serious reasons I am astonished by how unhelpful and rude they all are. This ruins a wonderful practice and I hope phone calls are recorded so someone can go back and listen to the way people are spoken to. It's disgusting!

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This surgery is outstanding in every respect. I feel extremely lucky to be a patient here.

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Fantastic service - saw me even though I was 30 mins late for my appt!

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I got seen straight away and the GP was extremely helpful and professional as well as kind and caring(Dr Quark).

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